Shipping Policy

Our Free Shipping Offer

We’ve worked hard to keep shipping free.

We offer free shipping for all purchases for delivery in South Africa.

International Shipping

Right now, our rugs are only available in South Africa. We can ship internationally for special requests — contact Emma Burton at emma@vokerugs.co.za to find out more.

Delivery Time

It will take 1–4 days to prepare your rug for shipment, if it is in stock. If you have ordered a rug that is pre-ordered, we will contact you with the expected ship date. Our shipping will take between 2–5 business days from time of departure to reach you. Orders to remote locations in South Africa could take a few days longer.

Our Mission

Our crafters use techniques deeply rooted in tradition, and each technique leads to a distinct texture. Our textured collection echoes our desire to bring you products with a story as distinguished as your home. Feel the texture, feel the story.